Having trouble logging in?

Help, I forgot my password!
Simply click “Having trouble logging in?” on the log in screen, a pop-up window will appear. Complete the username and email address fields with your ...
Mon, 19 Nov, 2018 at 12:06 PM
I have locked my account...
If you have been met with the following error message, you have locked your account.   Consultation Manager will automatically redirect you to reset y...
Thu, 9 Mar, 2017 at 10:10 AM
I forgot my username
If you cannot remember your username, please contact any team member within your organisation that has access to Consultation Manager. Ask your colleagu...
Thu, 9 Mar, 2017 at 10:11 AM
I am not receiving the automated email, why?
While it may be obvious, few users keep track of the details on their personal profile. For example, if your email address has changed but you have not upda...
Mon, 29 Oct, 2018 at 7:47 AM
Are you logging in at the right place?
Did you know Consultation Manager have multiple licences and support an international client base? For this reason, your licence will affect where and how y...
Thu, 9 Mar, 2017 at 9:37 AM
Other login issues, self-help and trouble shooting
In addition to the following articles, here are some extra tips that might help with your login issues Help, I forgot my password! I forgot my username...
Mon, 29 Oct, 2018 at 7:48 AM
When to contact Support
Normally to arrange access to a project or higher status, you can simply ask another team member to give you access.  Information on adding, deleting, or m...
Thu, 10 Aug, 2017 at 5:15 PM