If you cannot remember your username, please contact any team member within your organisation that has access to Consultation Manager.
Ask your colleague to complete a Team Member search, locate and open your profile.
To do this, on the search tab:
- Configure the search to Find Team Member > where Last Name > starts with > enter details
- Click the magnifying glass to execute the search
- Once the search is complete, find the applicable profile and click the magnifying glass beside their details. This will then open the users profile in the workspace.
- Finally, click “Reset Password” to send an automated email containing the username and temporary password.
The email address on my profile is incorrect, what do I do now?