Accounts FAQs

Changing billing organisations or contact person
If you need to change the organisation billed or the contact person, please send an email to accounts@consultationmanager.com stating the exact Lite or Ente...
Mon, 29 Oct, 2018 at 6:22 AM
Can I run sub-projects using the Lite Version?
No, the ability to run multiple Projects (or sub-projects) is functionality exclusive to Enterprise.
Mon, 29 Oct, 2018 at 6:24 AM
How to pay with a credit card
Please go to our website (https://www.consultationmanager.com) to pay via credit card.  You can pay with Visa or Mastercard. Please note that a 1.85% su...
Mon, 29 Oct, 2018 at 6:24 AM
Why do you invoice 2 months in advance?
We issue renewal invoices 2 months in advance in order to give our clients as much time as possible to pay.   Invoicing 2 months in advance allows the paym...
Mon, 29 Oct, 2018 at 6:25 AM
Can I finalise my contract early?
Our contracts are for a minimum of one year, and fees are paid annually in advance.   Once entered, a contract for any term is for that fixed term. Contra...
Tue, 20 Nov, 2018 at 8:38 AM
Lite Version - getting backups or cancelling a project
Backups You can request a backup copy of your single Project at any time for $1030 excluding GST. The backup comes as a zipped file containing all relevant ...
Tue, 9 Feb, 2021 at 2:46 PM
Enterprise Version - backups and project archiving fees
Backups:  You can request a Backup copy of any Project and its documents in your Enterprise to be emailed to you at any time for $1000 excluding GST per Pro...
Thu, 16 Jan, 2020 at 7:35 AM